Frequently Asked Questions

Everything you need to know about shopping with AmbraUK

What are your shipping times and costs within the UK?

We offer standard delivery within 3-5 working days for £3.99, and express next-day delivery for £5.95. Orders over £75 qualify for free standard shipping.

How do I return an item that doesn't fit?

We offer a 28-day return policy. Items must be unworn, in their original packaging, and with all tags attached. You can initiate a return through our online portal.

Do you offer international shipping?

Yes, AmbraUK ships to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I find the right size for me?

Each product page features a detailed size guide with measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

How do I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.