Returns & Exchanges
At AmbraUK, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Our streamlined process ensures a quick and efficient exchange or refund to your original payment method.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unwanted items back into their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Affix Shipping Label
Download and print your pre-paid return label from the portal and securely attach it to the outside of your parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt to track the status of your refund.